Richard Gawler
Western Thunderer
I want to leave this model on a high note.
I asked Peco if they might have any spare mouldings, perhaps defects or seconds, which could provide a replacement brake wheel. They replied the next day: they could provide the sprue with the missing wheel on it as a spare, and please could I call them to place my order.
Peco charged me a very modest sum for the sprue and its postage and my crane now has its brake wheel, and a bonus spare hook.
I think, a sensible approach is to add this model to my layout. If I make a better crane, I can put it on the same pedestal.
I have been in touch with the Peco Technical Support Bureau maybe four times in my life, these occasions many years apart. Every time, the service has been first class; both prompt and helpful. Thanks Peco.
I asked Peco if they might have any spare mouldings, perhaps defects or seconds, which could provide a replacement brake wheel. They replied the next day: they could provide the sprue with the missing wheel on it as a spare, and please could I call them to place my order.
Peco charged me a very modest sum for the sprue and its postage and my crane now has its brake wheel, and a bonus spare hook.
I think, a sensible approach is to add this model to my layout. If I make a better crane, I can put it on the same pedestal.
I have been in touch with the Peco Technical Support Bureau maybe four times in my life, these occasions many years apart. Every time, the service has been first class; both prompt and helpful. Thanks Peco.