adrian
Flying Squad
My apologies - not having replied sooner. I suspect it's a problem in that the new phone camera is too high a resolution (~25megapixels)Still having some problems uploading, so again have reverted to the old phone.
Whilst responding to another query #2 I spotted the following posting regarding image uploading and it being limited to 20 megapixels.
XF 2.3 - Image optimization, enhanced image resizing, and more!
We hope you're enjoying the "Have you seen...?" series for XenForo 2.3 so far. We still have quite a bit more to show you while we work on adding the last finishing touches before we unleash XenForo 2.3 on this very forum. This week we're going to talk about various improvements we have made...
xenforo.com
The photo you emailed me stood at 24.5 mega pixels (5712x4284) hence the error message about the size of the photo being uploaded. When Xenforo release V2.3 this will be upgraded to 48 megapixels so hopefully the problem will go away when that is released.
In the meantime with the new phone perhaps rescaling the image quality is not obvious or intuitive. My suggestion would be that cropping an image is usually a simple option on a phone. The photo you sent to me was 24.5 mega pixels, however a little judicious cropping of the image reduced it to 11.5 megapixels which the system can cope with. It doesn't take a lot to reduce the number of pixels and is probably the easiest solution with the new phone. Take the picture a little further away and then a little cropping of the image I believe should work. As demonstrated below.