The portaloo in my last photo is posing a problem. The leasing company "doesn't know when it can pick it up now that it's no longer needed". I have suggested that if they don't pick it up soon I may throw it into the Itchen River (famed Hampshire chalk water trout stream with very expensive fishing rights for the wealthy). I hope they don't think I am jesting. Well, perhaps I am but they don't need to know that. Any way, what ever happened to the "customer is always right"? Oh, but wait a minute, that is not a British expression, is it?
It is strange, but I think many will agree with this. You decide to do something to improve your quality of life. You engage reputable people to do the work. They use sub contractors. You find out the truth that once the job is "finished" everyone packs up their tools and leaves. You are expected to cough up the remaining payment for a job well done. But nobody asks you if the job was indeed well done.
I am being a bit harsh on the hard workers but they are so often let down by those that don't care to the same degree. In the past year we have had some superb work done by real artisans, but at the end of the day it is often the project management that fails to deliver.
To illustrate this, we had some rotting wooden windows replaced by a local company. The salesman has never followed up on "his" sale and indeed quoted for more windows than we actually have. That having been caught, the actual installation went well, but not enough material was available to finish the job properly. Threatening letters to pay the final 10% have not materialized, no one has contacted us about the missing material, and our calls and emails have been ignored. We understand the owner of the company has moved to Jersey "for family reasons" and no longer corresponds with customers. Ha ha ha! And you wonder why?
I am a nice person, but there comes a time when I decide to be not nice. However, I should add that much of the work done on my out building really doesn't fit in to this scenario of disappointments. However, I did notice today that one of the double glazing panels has misted up inside. . . .
Here we go again!