I sent a fourth reminder email, asking for the book I ordered in June to be sent or the money refunded. The website says the Class 22 book is printed to order. Like the previous three emails it was ignored. The website has been promising an "important announcement" for some time, most recently it was to appear on Oct 23rd. As on several previously announced dates, nothing happened. The contact email address has now been removed from the website and there are no phone contact details. It still refers to a mountain of a backlog being cleared, but no indication of how long this will take. In any event, with such small numbers of books published, (I think the print run of the Class 22 book was 50 initially), how big a mountain can there be? I tried to file a transaction dispute with Paypal, but they won't follow it up because the transaction was more than 45 days ago. Even so it is recorded by Paypal as a dispute with the company, (well actually with Adrian Curtis whose Paypal account it is) so it may be worth other people doing the same just to highlight the issues. It's an easy process on the Paypal website. If you have ordered something from WL in the last 45 days and not received it, I strongly advise you to file a dispute via Paypal now while you are within the time limit for doing so. I'm more and more inclined to believe I will not see the book, and am pondering my next move, (Small Claims Court? Advertising Standards Authority?) If Sam or Adrian Curtis would like to respond, I'd be delighted to hear from them.