Hello everyone, a polite response to this thread. I would just like to explain a few things to you all so it may help you get a better picture of the situation. My father suffered a very serious road traffic accident in early 2014 which left one knee shattered (he was run down as a pedestrian). He underwent three-hour surgery and was told he could not put his foot on the floor for six months - effectively making him bedridden. The injury came at a time when he had decided to take some of the magazines monthly, bi-monthly etc, this was clearly not going to happen with him on his back and facing a further six months learning to walk again following the bones, plate and screws mending. So to help, I took over. It was my decision to can the magazines and refund everyone. My father was in no position to write, design and gather information for the magazines lying on his back and very few, probably two other people, wrote articles for them. So the obvious thing was to close down the magazine arm which I did and bite the bullet and refund everyone. The books suffered from the same problem. Okay, I accept that no response and late delivery is unacceptable but I was still at college when I took control and my father did not want to return as other problems with his health (heart mainly) made it difficult for him and still do today. So over the last two and a half years, I've been battling to repay everyone and yes, I am still going through the process, as well as overseeing the new books, which have been written but which require my design skills. Slowly but surely I think I am getting things to turn around. I have had to learn so much stuff in the last few years but I now feel confident enough to cope. I am now in a position to turn book orders around inside 28 days which is helping enormously. As for being fraudulent, I have said from the outset that I will repay everyone, and made it clear on the website from day one. I nor my father have done a bunk. I have acted honourably from the beginning and so has my father. None of this would have occurred if my father had not been seriously injured. I just want to let you all know that you can contact me anytime via the email address on the website or write to me at the address on the website - all the information is there. If anyone here has not received anything, bar the Tribute to the Hymeks chap, (sorry long out of print but happy to refund you) then please don't hesitate to get in touch. I know I haven't been able to provide you with the best of service up to now and I apologise for that. But things are changing for the better. It was my decision to take on the role while my father's injury healed but now I enjoy it. My father is now working on an archive website resource for people which will all be free to everyone and will provide people with all the information gleaned from his research along with loco records and workings for each engine. In the meantime, I will continue to provide a service to you guys and hope that in time, you will see the improvement. Thank you for your time to read this, almost as long as one of my college essays from yesteryear. Sam